TalkTrack

TalkTrack is a CRM - Customer Relationship Manager.

It is a solution for tracking your phone calls and e-mails and splitting them into cases. If you ever found out that you have too many phone calls and your digital life feels not so organized, this solution can help you.

The solution consists of an Android app which uploads your call log and contact info to your local instance of TalkTrack. The TalkTrack Android server takes care of your contacts and stores it in a PostgreSQL database. Then, you have TalkTrackBackend and TalkTrackFrontend which build a web service to manage adnotations.

Use case: * Too many e-mails and phone calls from customers

ToDo:

• ToDo: mail-importer should have a MS SQL Version.
• ToDo: I'm going to need a new SkillSet app with access to files and folders.
• ToDo: Address book manager in web interface + import VCF files
• ToDo: Integrate java CallAppImporter with the system instead of node.js